Inbound numbers and call handling

Difference inbound numbers and call handling

Putting your customers through to you and getting them heard

With intelligent inbound contact handling solutions, virtual call centre, automated call distribution and a number of other services.  See below for more details.

Missing a call, missing a sale?

Let this be a thing of the past with our outbound contact handling solutions, including 24/7 call centre services to ease short, mid or long-term needs, voice calls and mobile text services.

Inbound numbers

Inbound numbers

Intelligent inbound contact handling solutions including all non-geographic number ranges: 0800, 0844, 0845, 0870, 0871 and international numbers, full live reporting, call recording, virtual call centre, automated call distribution, IVR and voice recognition, to name but a few of our inbound services.

     Services include:

  • 0800/0844/0845/0870 and 0871 services
  • 01/02 services
  • Inbound/outbound SMS
  • Call handling
  • IVR functionality
  • Enquiry, order and ticket fulfillment

Call handling

Call handling

We can provide your business with short, medium or long-term call handling services 24/7 from our UK or international call centre network. Your messages are sent immediately by email or text message to the location of your choice. Calls may be transferred to UK and international landlines or UK mobiles. So whether your requirements are for simple message taking or complex order processing, contact us now!

     Services include:

  • Virtual reception
  • Out-of-hours call handling
  • Store locator
  • Brochure request
  • Mail order response lines