To help our clients to be better connected to the people,
processes and technologies that will drive their business forward
CONTACT CENTRE TECHNOLOGIES
We have the knowledge and expertise to deploy a range of solutions that deliver performance improvement.
CONSULTING & TRAINING
We provide a range of consulting and training services, from contact centre solutions consultancy through to performance consultancy.
MANAGED BUSINESS COMMUNICATIONS
We are at the forefront of business communications and telecoms services and solutions, contact management technology and consulting.
WHO WE ARE
Unsure how or why to use us? Let us explain about who we are and how we can make an impact to your business.
WHAT OUR CUSTOMERS SAY:
“I feel that I can rely on the information and advice provided (not something I can say about other telecoms folk I have dealt with)”— Mark Farrer, Head of IT, The Scottish Salmon Company
“Your company has been instrumental in helping us embed the new systems and processes. Thank you.”— Paul Wilson, CEO, Avalon
“Difference deliver exceptional support and since moving onto the platform we have seen no end of benefits.”— Etico Group
“Difference’s deployment was brilliant, simple and we can now support our growing client base across this very popular channel. The agents love it, the customers rave about it and we are handling more enquiries every day.”— William Russell, Spark Energy