SUCCESS STORIES

Spark Energy

Spark Energy is one of the leading energy suppliers in the UK, offering competitive tariffs for rental tenants, property management firms and landlords in the UK.

To-date Spark has supplied over 350,000 customers and is growing fast, with a turnover of £140M+ and over 300 staff.

Spark:

We have worked with Difference for many years across the contact centre and find them to be extremely responsive and competent in handling our requests, often dealing with extremely short timescales and industry specific challenges.

The solutions we use which are delivered by Difference are live systems which are required to be available 24/7 and have proven to be highly scalable.  When challenges occur Difference are transparent and work as if they part of the Spark team in a true partnership.

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