TREVOR GERAGHTY Sales Director
SERGE CREN Managing Director
ANDREA DAVIES Head of Consulting
The senior management team at Difference combines over 50 years of experience in contact handling technology and consulting.
As Sales Director at Difference, Trevor Geraghty has worked internationally with some of the world’s leading players in the communications space, including Vodafone, Cisco and Cable and Wireless. From Difference’s beginnings in 2002, Trevor has overseen the organisation evolve from being a boutique technology consulting firm to a leading customer engagement service provider in a number of sectors. Trevor is spearheading the customer engagement solutions and services at Difference with automation, performance and engagement at the very core of Difference’s value-added services.
Of German French origin and educated in one of France’s top business schools, ESSCA, Serge Cren is an accomplished entrepreneur and a well-respected member of the UK business community. To-date he has had a distinguished career working at board level with organizations such as ICL-Fujitsu in resourcing, Electrolux and ABB and co-founding one of Europe’s most innovative change consultancies.
Andrea Davies has worked chiefly in business consultancy, service delivery and client management in the technology sector. With a background in artificial intelligence and natural language processing, Andrea has worked with a variety of large and small companies including IBM, Dell, Google and Vodafone as well as with consultancy service providers such as PriceWaterhouseCoopers and Accenture.
The Difference team includes certified professionals, including Prince II qualified practitioners. What unites us is our goal to be the best in class when it comes to professionalism and integrity and in terms of the quality and service excellence that we deliver.
All our staff are actively engaged in the products and services that we offer.